We (“we”) care about the privacy of the users (the “user” or “you”) of our website and / or our mobile space (the “Site” and the “Mobile space”, respectively. ) and we are committed to protecting the information that users share with us when using our Site and / or our Mobile Space (collectively, the “Digital Properties”), and we are fully committed to protecting and using your information accordingly. to the applicable law.
● The information we collect
● How we collect information
● Why we collect the information
● Who we share information with
● Where is the information stored
● How long is the information kept
● How we protect information
The information we collect
Below are the different types of information we may collect.
● Unidentified and non-identifiable information, which may be provided by you during the registration process or collected when you use our Services (“Non-Personal Information”). Non-personal information does not allow us to identify the person from whom it was collected. The Non-Personal Information we collect primarily consists of Technical Information and Aggregate Usage Information.
● Information that identifies you individually, that is, information that identifies you or that can, with reasonable effort, identify you (“Personal Information”). The Personal Information we collect through our Services includes, but is not limited to, name, email address, address, telephone number, IP address or other information requested whenever necessary. If we combine Personal Information with Non-Personal Information, we will treat the combined information as Personal Information for as long as it remains combined.
How we collect information
Below are the main methods we use to collect information:
We collect information when you use the Services. When you visit our Digital Properties or use our Services, we may collect, collect and record these uses, sessions and related information.
We collect information that you voluntarily provide to us. For example, we collect the information you provide to us when you contact us directly through any communication channel (for example when you send us an email with a comment or feedback).
We may collect information from third party sources as described below.
● We collect the information you provide to us if you connect to our Services through third party services like Facebook or Google.
Why we collect the information
We use your Personal Information for the following purposes:
To provide and operate the Services
To develop, personalize and improve our Services
● To respond to your reactions, requests and requests and provide you with our assistance
● To analyze demand and usage patterns
● For other internal, research or statistical purposes
● To strengthen our capabilities in data security and fraud prevention
● To investigate possible violations, enforce our terms or policies, or comply with any applicable law, regulation or government authority.
● To send you updates, notices, promotional materials and other information about our Services. If we send you promotional emails, you can opt out of receiving them by clicking on the unsubscribe link that these emails contain.
Who we share information with
We may share your information with our service providers, in order to operate our Services (for example, by storing information about third-party hosting services, providing our technical support, etc.)
We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activity or other wrongdoing, suspicion of fraud or security matters; (ii) to establish or exercise our rights of defense against legal claims; (iii) to protect our rights, property or personal safety and those of our users or the general public; (iv) if we or any of our affiliates undergo a change of control, including through a merger, acquisition or purchase of all or substantially all of our assets; (v) to collect, hold and / or manage your information through our authorized third party service providers (eg, online service companies), as is reasonable for business purposes; or (vi) to cooperate with third parties for the purpose of improving your experience. To avoid possible confusion, we may transfer and disclose to third parties or otherwise use Non-Personal Information in our sole discretion.
When you visit or access our Service, we allow certain third parties to use web beacons, cookies, web beacons, scripts, beacons, and other analytics technologies and services (“Tracking Technologies”). These Tracking Technologies may allow third parties to automatically collect information about you in order to improve the way you browse our Digital Properties, improve the performance of our Digital Properties and personalize your experience on our Digital Properties, as well. only for security and fraud prevention purposes.
Through our Service and our Digital Properties (including websites and applications that deploy our Service), we may provide advertisements which may also be relevant to you, for example advertisements which are based on your browsing behavior. recent on different websites, browsers or devices.
Where is the information stored
Please note that we retain the information we collect for as long as necessary to provide the Services and to comply with our legal or contractual obligations to you, resolve disputes and enforce our agreements.
We may correct, complete or delete incomplete or inaccurate information at any time and at our sole discretion.
The hosting service for our Digital Properties provides us with the online platform that allows us to provide the Service to you. Your data may be stored through our hosting provider’s data, database or general storage applications. It stores your information on secure servers behind a firewall and offers secure HTTPS access to most of its services
All direct payment gateways offered by our Digital Properties host and that we use adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of companies like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers, including physical, electronic and procedural measures.
Regardless of the efforts made and actions taken by us and our host, we cannot and do not guarantee the absolute protection and security of any information you upload, post or otherwise share with us or anyone else. ‘another.
We encourage you to set strong passwords and to avoid providing us or anyone else with sensitive information the disclosure of which you believe could cause you substantial or irreparable harm. In addition, e-mail and instant messages are not recognized as safe forms of communication, so we ask, and encourage you, not to share sensitive information through these methods.
The Services are not intended for underage users. We do not knowingly collect information from children. If you are not of legal age, you must not download or use the Services, or provide us with information.
We reserve the right to request proof of age at any time to ensure that minors do not use our Services. If we learn that someone under the age of majority is using our Services, we may prohibit and block that user’s access to our Services, as well as delete all information stored with us about that user. If you have reason to believe that a minor has shared information with us, please contact us as indicated below.
Use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (for example, to provide the Services to you or to provide you with our customer or technical support)
It is necessary for us to use your Personal Information to comply with a relevant legal or regulatory obligation.
It is necessary for us to use your Personal Information for our legitimate interests as a business, provided that such use is at all times proportionate and respects your rights to privacy.
If you live in the EU, you can:
● Request confirmation that Personal Information concerning you is being processed or not, and access the Personal Information that we store about you, as well as certain additional information
● Request to receive Personal Information that you provide directly to us on a voluntary basis in a structured, commonly used and machine-readable format
● Request rectification of your Personal Information which is under our control
● Request the erasure of your Personal Information
● Oppose the processing of personal data by us
● Request the limitation of the processing of your Personal Information by us
● File a complaint with a supervisory authority
However, please note that these rights are not absolute and may be subject to our own legitimate interests or regulatory requirements. If you have general questions about the Personal Information we collect and how we use it, please contact us as set out below.
In connection with making the Services available to our users, we may transfer information to affiliated entities or other third parties beyond the borders of your country or jurisdiction, to other countries or jurisdictions around the world. . By using the Services, you consent to the transfer of your information outside of the EEA.
If you are located in the EEA, your Personal Information may only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection is in place to protect the Information. personal. We will take reasonable steps to ensure that we have appropriate contractual arrangements with our third parties to ensure that adequate safeguards are in place so that the risk of unlawful use, modification, deletion, loss or theft of your Personal informations ar
e minimized, and that these third parties act at all times in accordance with applicable laws.
CCPA rights relating to your information
If you are a resident of California using the Services, the California Consumer Privacy Act (the “CCPA Law”) may give you the right to request access to and deletion of your information.
To exercise your right to access and delete your information, please contact us as indicated below.
Users of the Services who are residents of California and under the age of 18 may request and obtain removal of any content they have posted by emailing us at the address set out below under “We contact “. Any such request must be marked “California Removal Request” in your e-mail. Any request should provide a description of the content you wish to remove and information reasonably sufficient to enable us to locate that content. We reject all California Removal Request that is not marked or submitted correctly, and we may not be able to respond if you do not provide the correct information. Please note that your request does not guarantee a complete or exhaustive removal of the relevant content. For example, documents that you have posted may be republished by another user or a third party.
If you have general questions about the Services or the information we collect about you, or how we use them, please contact us: firstname.lastname@example.org